PriceRunner Announces 2004 Retailer of the Year
The Digital Camera Company wins Customer Satisfaction Evaluation
The Digital Camera Company has been chosen as Retailer of the Year 2004 following a Customer Satisfaction Evaluation managed, administered and analysed on www.PriceRunner.co.uk. The survey is an evaluation of individual retailers by their customers in relation to purchasing experience and delivery services. A total of 6,821 internet customers took place in the evaluation which showed that The Digital Camera Company had the best average rating, followed by More Computers and dvdplayers.co.uk.
PriceRunner provides the Customer Evaluation Survey free of charge to its clients and the criteria for consideration is retailers with a minimum of 70 customers. Internet customers rated retailers on a scale of 1 to 5, where 1 is poor and 5 is excellent. Retailers are evaluated by customers at the time of purchase and again after the delivery of products and are listed on www.PriceRunner.co.uk as customer ratings and reviews.
Full results of the Customer Evaluation Survey are detailed below.
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Evaluation of Purchase – Highest Rating results |
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Ease of placing the order |
Dvdplayers.co.uk |
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Product selection and availability |
Acer Notebooks |
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Product information |
Acer Notebooks |
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Price |
Sound & Vision Online |
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Website performance |
Dvdplayers.co.uk |
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Payment options |
The Digital Camera Company |
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Delivery options |
Dvdplayers.co.uk |
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Delivery & handling charges |
Dvdplayers.co.uk |
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Customer support |
The Digital Camera Company |
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Evaluation of Delivery – Highest Rating results |
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Availability of product you wanted |
AJ Electronics |
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Order tracking / status information |
The Digital Camera Company |
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On-time delivery |
The Digital Camera Company |
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Product met expectations |
AJ Electronics |
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Customer support |
Appliance Direct |
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General Store Ratings – Highest Rating results |
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Likelihood to buy again |
The Digital Camera Company |
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Overall purchase experience |
The Digital Camera Company |
About PriceRunner
PriceRunner.com, a division of ValueClick, Inc. (Nasdaq: VCLK), offers product and price comparisons in the categories of personal care, books, computers, films, finance, games and consoles, golf, home appliances, home cinema, household bills, insurance, music, phones, photography, software and sound and vision. PriceRunner.com was the first site in the UK to compare information from both online and high street stores and is the only one that lists non-paying retailers to give users a better overview of the market. By giving the consumer an objective and informative overview, PriceRunner.com makes it easier for the consumer to make a smarter purchase more quickly.
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Press Contact:
Peppercom.com Europe
Gioconda Beekman
Tel: +44 020 7033 2660
Email: gbeekman@uk.peppercom.com
PriceRunner Announces






